FAQ


 

How fast will my order ship? 

Products are shipped in 1-3 business days (after being processed) through First Class Mail within 1-5 business days, unless otherwise specified. If your order is more than 13 ounces, it ships via Priority Mail. 

Includes tracking number (US) or customs number (international)

* We try our best to get them out in 24 hours after being processed, but some products take longer to make, since we make most items by hand. All Aviate Press goods are carefully packaged to ensure their safe arrival on your doorstep.


Do you offer refunds and exchanges?

We are glad to refund your order if it gets lost in the mail or you are unhappy with our product. We do not currently offer exchanges, but if there is an issue with your order, please contact us here.


How and where do you make your cards products?

We design, print, cut, fold, and package everything card by hand, in our lovely little studio space in East Nashville, Tennessee. We take pride in doing everything by hand and hope our hard work shows in every product we deliver. Some of our products (other than cards) are outsourced, but are always made in the USA with the highest quality materials. 


How do I become a stockist?

If you are interested in becoming an Aviate Press stockist, please fill out some information here


 

Do you offer custom designs?

We've done a variety of custom work, from logos to card designs. If you're interested in learning more, click here.